Here at Timecast, we aim to make your shopping experience as smooth as possible. If you have any questions, check out our FAQs below. If you don’t find the answer you're looking for, feel free to reach out to us directly!

1. What products do you sell?

We specialize in premium Hi-Fi and audio-visual equipment, including speakers, headphones, amplifiers, and more. Our products are carefully selected to offer you top-tier performance for an exceptional audio and visual experience.

2. How long will it take to receive my order?

We ship all orders within 3 to 5 business days. You’ll receive a tracking number once your order has shipped, so you can easily follow its progress.

3. Can I track my order?

Yes! Once your order ships, we’ll send you an email with a tracking number so you can monitor your package’s delivery status.

4. What is your return policy?

We offer a 30-day return policy for most products. Items must be in their original condition, including packaging and accessories. For defective or damaged items, we offer free exchanges. For more details, please visit our Return Policy.

5. Do you offer free shipping?

Shipping costs are calculated at checkout based on your location and order size. We strive to offer affordable and timely delivery.

6. How do I contact customer support?

If you have any questions or need assistance, you can reach our customer support team at:
📧 Email: support@timecast.shop
📞 Phone: +1 (970) 669-4767

7. Do you offer international shipping?

Currently, we offer shipping within the United States. For international shipping inquiries, please contact us for more details.

8. Can I change or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be changed or canceled.

We hope this helps! If you have any other questions, don’t hesitate to get in touch. Thank you for shopping with Timecast!